Blog Archives

Dynamics CRM 2013 Business Process Overview

Dynamics CRM 2013 Business Process Overview I recently posted details on one of my favorite new features of Dynamics CRM 2013. Read the entire article here: Business Processes are new way to help guide users through any type of

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Posted in CRM

Dynamics CRM 2013 Mobile Client Details (MoCA) Details

I recently came back from the TPCE and CRMUG Summit in Tampa. Lots of great information sharing and presenters. One of my favorite session provided details on a new mobile client and framework, dubbed internally as CRM 2013 Mobile MoCA

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Posted in CRM, Mobile

CRM 2013 Upgrade Considerations &Key Platform Enhancements

For my technically oriented friends and colleagues, I have posted highlights from a TCPE/CRMUG session given by none other than Matt Barbour, Microsoft Senior Program Manager. While any upgrade can be a challenge and often companies forgo doing them, THIS,

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Posted in CRM, Tips

New Era in Dynamics CRM 2013

Hi All, I recently returned from The Partner Connections Event and CRMUG events in Tampa. I posted a few updates from the sessions that I attended. I’m really excited about the new capabilities in Dynamics CRM 2013. There are truly

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Posted in CRM

The Partner Connections Event – Tampa FL

The Partner Connections Event has partnered up with Dynamic Partner Connections to bring you The Partner Connections Event (TPCE) from October 20-22nd. The event is in sunny Tampa this year at the Tampa Convention Center. The Partner Connections Event is

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Posted in CRM, Customer Service, Marketing, Partnering, Sales

Preparing For Sunshine Act Rules

How Should Life Science Companies Prepare For Sunshine Act Rules? How much is the Physician Payment Sunshine Act going to add to the cost of meeting reporting requirements? Probably a lot more than most medical device technology companies realize, according

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Posted in Compliance, CRM, Life Sciences, Regulatory

Dynamics CRM 2011 Update Rollup 15 Available Soon

Microsoft Dynamics CRM 2011 Update Rollup 15 will be available soon Good news for Dynamics CRM 2011 users, Update Rollup 15 (UR15) will be released soon. This Update Rollup includes many CRM for Outlook Client improvements that are a result

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Posted in CRM, Customer Service, Marketing, Sales