Blog Archives

Dynamics CRM 2011 Update Rollup 15 Available Soon


Microsoft Dynamics CRM 2011 Update Rollup 15 will be available soon Good news for Dynamics CRM 2011 users, Update Rollup 15 (UR15) will be released soon. This Update Rollup includes many CRM for Outlook Client improvements that are a result

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Posted in CRM, Customer Service, Marketing, Sales

Adding CRM to Outlook Shortcuts


At our recent Infinity i3 Event I provided a presentation on New and Hidden Features for Dynamics CRM, called Recipes for Success. We had a lot of people comment on how they get tremendous value from these types of presentations,

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Posted in CRM, Tips, Tricks

Dynamics CRM Outlook Tip – Conditional Formatting


One of the many great features of the Dynamics CRM Outlook client is the ability to do conditional formatting. If you are not sure how to do conditional formatting, here is a quick video on it, http://bit.ly/ujInBC. As an example,

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Posted in CRM