Blog Archives

Microsoft Dynamics CRM 2013 “Official”

Microsoft has announced the next version of Microsoft Dynamics CRM will be available in the “fall of 2013”. It is unfortunate that we did NOT hear an official release date, so, that gives Microsoft some wiggle room on what the

Tagged with: , , , ,
Posted in CRM, Customer Service, Marketing, Mobile, Sales, Social

Microsoft Dynamics CRM reaches 3M Users!

Microsoft Dynamics Momentum Microsoft announced at Convergence 2013 the latest Microsoft Dynamics CRM adoption numbers, with more than 3 million users and more than 39,000 customers. Microsoft Dynamics® CRM 39,000 companies with 3 million users Microsoft Dynamics AX continues on a

Tagged with: , ,
Posted in CRM

Improving Business Performance With Mobility

Mobile is white hot! In 2012 there were over 1.6 BILLION mobile phones shipped which about half were smartphones. Forrester predicts by the end of 2013 there will be 1.4 BILLION smartphones in use. Tablets are clocking in at about

Tagged with: , ,
Posted in CRM, Life Sciences

Sunshine Act Update – September 2012

  Back in December of last year and May of this year ( I wrote a couple of blog posts about the Sunshine Act compliance deadlines and extensions communicated by the Centers for Medicare & Medicaid Services (CMS). If you’ve

Tagged with: , , ,
Posted in Compliance, Healthcare, Regulatory

Notes from Microsoft Worldwide Partner Conference (WPC)–Day 1

I finally have a few moments to update you on the major themes from Microsoft’s Worldwide Partner Conference (WPC) that was in Toronto, CA The week of July 9, 2012. As this is a partner focused event, a lot of

Tagged with: ,
Posted in CRM

FDA Updates Social Media Guidelines for Pharmaceutical and Medical Device Industry

The FDA recently announced (some) updated social media guidelines for pharmaceutical and medical device firms. The actual title of these guidelines are “Guidance for Industry: Responding to Unsolicited Requests for Off-Label Information About Prescription Drugs and Medical Devices”. This is

Tagged with: , ,
Posted in Compliance, CRM, Healthcare, Life Sciences, Medical Devices

Exciting new updates coming soon for Microsoft Dynamics CRM 2011

Microsoft just announced their Release Preview Guide for the Q2 2012 Service Update. Read about all the goodness from here: The highlights that are most awesome are: Mobility Woohoo! Microsoft will be offering a full featured mobile solution. Microsoft

Tagged with: , ,
Posted in Analytics, CRM, Mobility, Portals, Tips