For my technically oriented friends and colleagues, I have posted highlights from a TCPE/CRMUG session given by none other than Matt Barbour, Microsoft Senior Program Manager.
While any upgrade can be a challenge and often companies forgo doing them, THIS, is one that you really should not skip. Dynamics CRM 203 provides true business user focused capabilities that will increase efficiency and productivity.
If you are currently a Dynamics CRM 2011 Online sers, your upgrades are coming soon!
If you are an on-premise user, you can get your CRM 2013 goodness from here: